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FAQs

Who makes your products?

We do! All items are handcrafted in Southern California by a mama of two babes. This allows us to handpick all wood with its quality and beauty in mind. 

Tell us about your turn around time.

The current turn around time is listed in the top banner on the website (this is from the time the order is placed to the time it is shipped). It will always say "up to ** weeks." Some items will take a few days to ship out, while some will take the full listed time. Please reach out to us with any questions you may have! We are beginning to switch to more of a ready to ship system, however, many of our items are still made to order. We can guarantee the item will be shipped by a certain date (if needed), but cannot account for or be responsible for how long USPS will take to get it to your door.

Do you ship internationally? 

Unfortunately at this time, we only ship to customers in the United States. We are in the process of figuring out how to ship to Canada. If you are in Canada and would like to order, please reach out to us! 

What is your return policy? 

Please see our return policy here.

Can you ship my gift directly to the recipient? 

Yes! Simply put their name and address in the shipping field, and leave any instructions in the notes at checkout. If you would like us to include a short handwritten note in the package, please put what you would like us to write in quotes. 

Can we get replacement parts for our toys? 

Yes! If something happens to one of the pieces of your toy, please reach out to us via our contact page! We will do our best to offer a replacement piece for your item. 

Do you take custom orders?

At this time, we have put a pause on custom orders and are not accepting them. The exception to this is wooden teethers. We are continuing to take custom orders for teethers.   

Will your sold out items come back in stock?

Yes! If they are on the website but say sold out, they will be back in stock shortly. If there is something you have had your eye on and need by a certain date, please reach out! 

Do you offer wholesale items?

We have a wholesale relationship with one retailer and don't intend to add any more to that list at this moment due to this being a one mama shop. 

Do you collaborate with social influencers/bloggers?

We approach this on a case by case basis. Please reach out if you are interested!  

If you have any other questions, please reach out via our contact page.